Front office, reception and concierge
Qualified and competent staff to offer the perfect welcome. A friendly, impeccable-looking staff at the service of your guests and customers.
Front office, reception and concierge
Qualified and competent staff to offer the perfect welcome to your guests and customers
office and integrated services reception, concierge, front office and back office
Restoration welcome integrated
We offer a reception, concierge and infopoint/help desk service with the use of one or more qualified operators, for reception services and management of access to company premises, management centers and offices for guests, visitors, internal staff or suppliers external. The main function of the operator is to carry out a precise control of the entrances to the site, providing for the recognition and registration of each user and the possible accompaniment of the same to the person/place of interest. We therefore place ourselves as the company's first contact with the outside world and for this reason the personnel chosen is carefully selected, professional and equipped with the right sensitivity for contact with the public.
Services front office and back office
Lucente SpA offers a wide range of front office and back office activities such as user interface, switchboard management, correspondence control and mail service (protocol, sorting mail, parcels and emails, outgoing mail management with preparation of parcels and recommended). The secretariats are organized with the inclusion of specifically trained personnel and, in relation to needs, in possession of the linguistic and/or IT skills pertinent to the service. Each operator is provided with an identification tag showing the name of the Company, the name of the employee, the serial number and the photograph.
For La Lucente SpA, sustainability represents a central driver of strategic development.
La Strategic Policy documents the choices with which La Lucente SpA wants to deal with to ensure the development of activities, paying particular attention to the quality of processes and services, the prevention of corruption, hygiene and safety in the workplace, the health of workers, environmental protection, respect for human rights. In addition to adhering to the category Code of Ethics, La Lucente SpA has adopted its own Code of Ethics in which the principles underlying one's daily actions are established. La Lucente is also engaged in a reporting system evolved capable of promoting full integration between financial reporting and the main ESG indicators of interest to La Lucente and its stakeholders.
Ours is one
data management; glocal of the order
data management; glocal of the order
Thanks to our job chart and software implementation hundred, you will always have all the information you need available and an open and direct channel with us. Our attention to social and environmental issues will guarantee you an increasingly sustainable supply chain, starting with the choice of your partner for facility management.
Discover our new order management information system "CENTO".
CENTO is a software designed for service management. It contains in a single database, in addition to the management data, also information on the characteristics of the premises present within the various buildings and on the documents characterizing the management of the order.